Pioneer Restoration is a locally owned and operated full service disaster restoration company in Central Oregon. We specialize in fire damage, water damage, and mold damage, but we remediate and restore property from just about any disastrous event. Our mission is to streamline the entire restoration process to get your property back to the way it was before, as if nothing ever happened.
Pioneer’s Streamlined Process
Recovering from any kind of disaster is inherently inconvenient, and we recognize this. That’s why we strive to make the restoration process as simple, easy, cost-effective, and efficient as possible. Our streamlined process involves everything from directly communicating with insurance agents, to using specialty techniques and equipment to minimize costs, demolition, and the amount of time your home or business is being repaired. We utilize special organizational systems to help our teams efficiently work together and expedite the restoration and insurance processes. These systems also allow us to easily keep our customers and their insurance agents up to date with the progress of the project. With a fully paperless system that is completely backed up on the cloud, we minimize our environmental impact while storing our records with the utmost safety.
24/7 365 One Hour Response
After a disaster, time is money. The longer fire, water, or mold damage is left alone, the more damage is done, the more it’s going to cost, and the more time it’s going to take to repair. That’s why we respond to any location in Central Oregon within one hour, no matter what time or day it is. And unlike other restoration companies, Pioneer responds 24/7 with the right tools and equipment to immediately minimize damage.
The best service can only be achieved with the help of the best people, and that’s why we believe that our employees are the most important part of our business. Every employee at Pioneer goes through an extensive hiring process, starting with a background check and ending with a comprehensive training program. Their training, however, doesn’t end there. Our technicians complete short training courses every morning to ensure they are up-to-date with industry leading techniques and procedures. All of our technicians are certified with current IICRC certifications, which is the leading certification firm for the inspection, cleaning, restoration, and installation industries.
As a full service restoration company, Pioneer relies on a wide variety of tools to take any home or business from a damaged condition to a good-as-new state. In addition to having every tool that a contractor or carpet cleaner should, we also have a comprehensive lineup of specialized mitigation and cleaning equipment for structures and contents damaged by fire, water, or mold. We are diligent about maintenance and updating equipment to ensure our technicians have the best tools for the job. For example, we can do things like dry wood floors or cabinets in place, rather than tear them out.
We use, Xactimate, an industry standard pricing system to generate quick, accurate, and detailed estimates. We work with all insurance companies to cover our services. Give us a call today for a quote!