When you’re eager to return to your Bend, Oregon home, the last thing you want to hear over the airport loudspeaker is that your flight is delayed or, even worse, grounded. If you’re staring down a canceled flight, here are three steps you should take.
1. Get In Line and On the Phone
The moment it looks like your flight is going to be canceled, get in line at the gate and get on your phone with your airline’s customer service department, too. A reservation agent can begin finding you an alternate flight even if the gate agents haven’t yet announced that your flight is grounded, haven’t started re-booking passengers, or have simply wandered off.
2. Search for Flights Online
While your airline’s reservation agents are your best bet for getting on a new flight, they’re going to be busy. If you’re having trouble getting through, start looking for alternative flights on your phone. Or, if you’re traveling with others, delegate this online search to someone else while you call customer service about your canceled flight and post up at the gate. Securing a new itinerary is often easiest via the airline’s official app or website, but you may also have luck with aggregate sites such as Google Flights.
3. Check In With Home
If it’s bad weather at home that’s disrupting your flight, ask a friend to stop by your house. Trusting him or her to follow a few storm tips, such as securing windows and doors, may mean the difference between calling your favorite pizza joint when you get home and calling your local storm damage restoration company, Pioneer Restoration. This step is especially important if a grounded flight means you’ll be away from home for longer than anticipated.
No matter where you’re headed and why, a canceled flight is almost always a huge bummer. By acting quickly, you can minimize your stress and reach your final destination as soon as possible.